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WikiSTIK™ | Frequently Asked Questions (FAQs)
   

 

See the WikiSTIK walkthrough. Architects, Specifiers & Design Professional have the product information they need.
Whay do I need a WikiSTIK?
  1. Who needs a WikiSTIK™
  2. Does my WikiSTIK™ replace my architectural binder?
  3. Can i use my WikiSTIK™ on other computers?
  4. What are the system requirements to use the WikiSTIK™?
  5. My WikiSTIK™ doesn't auto-launch. What should I do?
  6. My WikiSTIK™ is not syncing. What should I do?
  7. Will my WikiSTIK™ update my customized specifications?

1. Who needs a WikiSTIK™

Architects, Specifiers, Design Professions or anyone who needs up-to-date product information and technical data such as:

• Brochures
• Specifications
• Data Sheets
• MSDS Sheets
• Installation Guides
• Presentations

The WikiSTIK™ puts it all at your fingertips. Just plug it in, sync it and go.

2. Does my wikiSTIK™ replace my architectural binder?

Yes, the WikiSTIK™ is the industries first auto-synced architectural binder & spec editor on the market. Say goodbye to the outdated technical binders, CD-ROMs and DVDs.

3. Can i use my WikiSTIK™ on other computers?

Yes! Use the WikiSTIK on as many computers as you like. You can even use the same WikiSTIK on your Mac and PC.

4. What are the system requirements to use the WikiSTIK™?

Windows Users: Windows XP, Vista or higher.
Mac OS X Users: Mac OS X 10.3 or higher.
Monitor Resolution of 1024 pixels by 768 pixels or higher.
High Speed Internet Access. (768k DSL or Higher.)
(1) Available USB 2.0 Port.
Adobe® Reader or similar programs for viewing PDF documents.

5. My WikiSTIK™ doesn't auto-launch. What should I do?

For Windows Users:
The WikiSTIK™ will still launch in most current Windows environments. However, there are circumstances where the auto-feature may be restricted. In these instances, Windows users should do the following to manually launch the WikiSTIK application:

1.) With the WikiSTIK flash drive inserted, click the 'Start' button in your task bar and select 'My Computer'
2.) In the window that opens, right click the WIKISTIK icon and select 'Explore'
3.) Double click the file called 'WikiSTIK for PC'.

For Mac Users:
The WikiSTIK does not auto-launch in any version of Mac OS X. You must manually launch the WikiSTIK application:

1.) Insert the WikiSTIK flash drive into an available USB port on your computer.
2.) When the drive icon appears on your desktop, double-click it.
3.) In the window that opens, double click the file called 'WikiSTIK for Mac'.

6. My WikiSTIK™ is not syncing. What should I do?

The most common reason for sync failure is a disabled or excessively slow internet connection. Internet connections become unavailable for various reasons, so first confirm that you have a connection at the computer you are using. The easiest way to do this is by pointing a web browser to a website that you have never been to. If the page loads, you have an internet connection. Navigating to pages on sites you regularly visit may load from your local cache, and thus, are not helpful in determining if your connection is active.

If you are sure you are connected to the internet, you may be experiencing failed syncs due to a slow internet connection. High-speed connections such as DSL & Cable can sometimes drop below their promised download speeds. A stable download speed of around 768k is required to sync the WikiSTIK. You may need to attempt to sync at another location or network.

7. Will my WikiSTIK™ update my customized specifications?

No, the WikiSTIK™ only updates a manufacturer's original specifications. Specifications you save through the WikiSTIK's Spec Editor will not be modified. Upon completing a sync, however, you will be presented with a list of updated files. You should save this 'log' file to determine if any of your customized specification documents require updates.

WikiSTIK Benefit: Syncing Technology

The WikiSTIK™ is always current through syncing technology. Manufacturers manage product information through a secure, online control panel. End users simply sync to receive updated information. It's that simple.

WikiSTIK Benefit: Syncing Technology

The WikiSTIK™ is the design professional's off-line resource for manufacturer product information and technical data. An internet connection is only required when 'syncing'.

WikiSTIK Benefit: Syncing Technology

The WikiSTIK™ is all about eyeballs. Namely, those of the industry professionals that need up-to-date product information on a daily basis. The WikiSTIK™ is the most direct path to keeping your products in front of those eyeballs.

WikiSTIK Benefit: Syncing Technology

The WikiSTIK™ is a unique solution to an industry-wide problem that manufacturers and design professionals have been talking about for decades: "How do we keep product information in the field current?" A definitive answer has arrived.

©2013 Copyright Think Agency, Inc. - All Rights Reserved. WikiSTIK™ Patent Pending.